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problem with sending newsletter to users


Status: offline

garfy

Forum User
Full Member
Registered: 01/02/05
Posts: 437
Location:EU
when i want to send the newsletter to all registered users i chose the logged in group and it send the mail only to 23 users but i have 31 registered

is there a way to send to all 31 not just 23 because they all left me the emails but some of them never logged in and i do not know why

appreciate any help

thank you Doh! - that was a mistake
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Status: offline

Dirk

Site Admin
Admin
Registered: 01/12/02
Posts: 13073
Location:Stuttgart, Germany
Users have an option in their preferences where they can choose not to receive emails from the Admin. You can override that with the "ignore usersettings" option when you use the Mail Users function.

bye, Dirk
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Status: offline

garfy

Forum User
Full Member
Registered: 01/02/05
Posts: 437
Location:EU
ok i tried again and i overrode the user settings this time

i got this as a result

Successfully sent 51 messages and unsuccessfully sent 5 messages. If you need them, the details of each message attempts is below. Otherwise you can Send another message or you can go back to the administration page.
Failures

so that is 56 users

but i can see 64 users registered

where are the 8 missing ones

thank you
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Status: offline

Dirk

Site Admin
Admin
Registered: 01/12/02
Posts: 13073
Location:Stuttgart, Germany
No email will be sent to users that never logged in (had to look that up, but it does make sense when you think about it).

bye, Dirk
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Dazzy

Forum User
Full Member
Registered: 07/19/03
Posts: 200
Location:N. Ireland
Yep I noticed this too.

Dirk any chance you could add a group for 'never logged in' users, alot of these on our site or old users of phpbb forum before we migrated to geeklog and I'd like to send our newsletter to them to get them back on.
Dazzy
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