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Please Help! Site is hacked, and can't delete the files!


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djsnake210

Forum User
Newbie
Registered: 04/03/07
Posts: 11
freakingout
My website was hacked and i'm being threatened by godaddy to lose the domain name. It seems that a Bank of America phishing website is being hosted through my website. I know the folder, but the permissions on the folder are set so that I can't delete it. I can't change the permissions either. Is there any way for me to get rid of this? Any help would be greatly appreciated.

Thanks
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Status: offline

Dirk

Site Admin
Admin
Registered: 01/12/02
Posts: 13073
Location:Stuttgart, Germany
Hmm, if you can't change the permissions, then at least your hosting service should be able to do it.

bye, Dirk
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jmucchiello

Forum User
Full Member
Registered: 08/29/05
Posts: 985
Only godaddy support can help you delete a folder you lack access rights to. Just calmly explain to them that you know nothing about the hack and that you need them to help you remove it.
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djsnake210

Forum User
Newbie
Registered: 04/03/07
Posts: 11
well the bad part is that I don't have hosting through them... only the domain name. i'm trying to get hold of the hosting company now. thanks for the info.
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DTrumbower

Forum User
Moderator
Registered: 01/08/03
Posts: 507
If you don't have hosting with them, I don't think they can take your domain away. Registrars don't police the net like that.
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Status: offline

djsnake210

Forum User
Newbie
Registered: 04/03/07
Posts: 11
Well... the email states

"It has been brought to our attention that your domain name has been implicated in a phishing scheme. This action is a violation of Go Daddy's Universal Terms of Service and Domain Registration Agreement"

This really sucks... i backed up the sql database and all the files that were changed in the geeklog install... i'll probably just try to remove the install then reinstall

wish me luck... lol
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